They're choosing your brand because it makes claim to an experience relevant to their lives, belief, ethics, needs, desires, etc. The process of creating this unspoken promise is called branding.
A brand is made up of five core components
| 1. | Positioning – defines what the brand stands for, and where it is relatively situated within the marketplace. | |
| 2. | Storytelling – captures the customer with an emotional connection they can relate to. | |
| 3. | Design – crafts the entire customer experience, from company operations and customer service to business cards and website initiatives. | |
| 4. | Price – sets an expectation with a customer or client and establishes the brand's worth and value. | |
| 5. | Relationships – encourages the customer to feel special and a part of something greater. |
A good brand starts with a solid plan. Each brand is unique and is built upon a strategic foundation to sustain the brand for the long term. The brand will identify the personality of the organization and will seek to personify those attributes into each brand component. From design of a logo, website or presentation, each component is created to enhance the beauty of your brand.